Privacy Policy for

Last Updated: March 25th, 2024

Welcome to Your privacy is of utmost importance to us. This Privacy Policy explains the types of information we do and do not collect, how we handle any data related to your use of the website (the "Service"), our use of third-party analytics, and our integration with Atlassian Jira Service Management for support ticket submissions and viewing knowledgebase articles.

1. Data We Collect

With the integration of Atlassian Jira Service Management, now facilitates the process whereby users can submit support tickets and view knowledgebase articles. During this process, users are required to provide their email address and create a password. The collection and processing of this information are carried out by Atlassian on behalf of While does not directly store or process this information, our service partners at Atlassian may store this information in accordance with their privacy policies.

2. Third-Party Login Credentials and Data Handling

Our Service may provide login interfaces for third-party providers, including Atlassian Jira Service Management. Any login credentials (including email addresses and passwords) and associated user information entered are processed directly by those providers. We do not collect, transfer, or have access to these credentials or any other data associated with third-party logins, except as outlined in section 1 regarding Atlassian Jira Service Management.

3. Cookies and Google Analytics utilizes Google Analytics to better understand how users interact with our website. Google Analytics uses cookies to collect standard internet log information and visitor behavior. This information is processed in a way that does not identify anyone individually. We do not make any effort to find out the identities of those visiting our website through Google Analytics.

If you wish to opt-out of Google Analytics tracking, you can follow the instructions for your respective browser below:

Google Chrome:

You can also consider using browser settings or other extensions to prevent tracking across multiple websites.

4. GDPR Compliance

We fully recognize and respect the rights of individuals under the General Data Protection Regulation (GDPR). The following provides clarity about our data practices in the context of GDPR:

Collection and Use of Data:
Your GDPR Rights:

If you have further inquiries regarding your data rights in relation to our service, please reach out to us.

5. CCPA Compliance - Rights of California Residents

We acknowledge and respect the rights granted to California residents by the California Consumer Privacy Act (CCPA). The following outlines our practices in line with the CCPA:

Collection and Use of Data:
Your CCPA Rights:

If you have further questions regarding your rights under the CCPA in association with our service, please contact us.

6. Other Global Privacy Considerations

We are committed to respecting and understanding the diverse data protection regulations across various jurisdictions worldwide. Below we detail our stance and practices regarding global data privacy standards:

Collection and Use of Data:
Commitment to Global Standards:

We recognize that each region may have its unique data protection regulations, and we remain committed to aligning with these standards wherever feasible. Should you have specific inquiries or concerns regarding data protection laws in your locality as they relate to our service, please get in touch with us.

7. Mozilla's Speech Web API utilizes Mozilla's Speech Web API for speech recognition functionalities. We wish to emphasize that we do not store any recordings or data processed by this API. For comprehensive details on how the Speech Web API handles data, users are encouraged to refer to Mozilla's Privacy Policy.

By using and the embedded functionalities of the Mozilla's Speech Web API, users acknowledge and agree that, its developers, employees, associates, or any affiliated parties (" Parties") are not responsible or liable for any data collection, processing, or any potential breaches by Mozilla. Users hereby relieve and hold harmless the Parties from any claims, liabilities, damages, or any responsibilities arising from the use of the Mozilla's Speech Web API. It is the user's responsibility to review and understand Mozilla's privacy practices and policies, and by continuing the use of, users expressly consent to Mozilla's data practices and absolve Parties of any and all related responsibilities or liabilities.

8. OpenAI API Usage

In the utilization of's AI Cabin Crew Announcement feature, which is powered by OpenAI, users are required to provide their own OpenAI API credentials. It is important to note that these credentials are used exclusively for the purpose of accessing OpenAI's services. ensures the secure transmission of these credentials over HTTPS, adhering to strict data protection standards. We firmly state that at no point are these API credentials stored on's servers. They are utilized on-the-fly for each session and are not retained post-transaction.

Users must acknowledge the responsibility for the security and management of their OpenAI API credentials. In the context of data privacy and security, users are advised to maintain the confidentiality of their API credentials and to be cautious, particularly when utilizing features such as 'Export/Import Configuration' within, where their API key could be exposed in plain text.

By using the AI Cabin Crew Announcement feature, users also agree to the stipulations outlined in the "'s OpenAI Usage Policy." For a comprehensive understanding of the terms and conditions associated with this feature, users are advised to review the full policy at

9. Data Security and Third-Party Integrations

We are committed to ensuring the security of your data. In the context of our integration with third-party services like Atlassian Jira Service Management, we rely on the robust security measures of our partners to protect the data you provide through their platforms. We encourage users to review the privacy policies of our third-party providers to understand their data handling practices.

10. User Rights and Data Management

Users interacting with the Atlassian Jira Service Management through have the right to access, modify, and delete their account information (including email addresses and passwords) stored by Atlassian. To exercise these rights, please refer to Atlassian's privacy policy and account management tools. is committed to assisting users in navigating their rights and will provide support for queries related to data management on third-party platforms.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or concerns about this Privacy Policy, including our integration with third-party services like Atlassian Jira Service Management, please contact us at